Support
Email us
[email protected]. We'll never ask for your password or a sign-in code.
On the iPhone beta
Take a screenshot and tap Share Beta Feedback. We get crash reports if you share crash data with TestFlight.
Accounts
Which networks?
Bluesky, Threads, Mastodon and X, one account each. Add them in Accounts.
Bluesky
Sign in through Bluesky, or with an app password. Video needs a confirmed email address.
Mastodon
Enter your server or full address, like @[email protected]. You can also sign up for mastodon.social in the app.
X
Make the account on X first, then sign in. To load likes, reposts and replies for a post, tap Check X for updates.
“Needs attention”
The network signed you out. Tap the account in Accounts and sign in again.
Signing out
In Accounts, swipe the account on iPhone, or tap the three dots beside it on Android. Tap Remove, and choose this device or all devices.
Using another device
Tap the devices button on Home on both. Choose Show my code on one and Scan a code on the other, then type the six digits from under the code. Then sign in to each account there.
Posting problems
Failed on some networks
The post on Home says which and why. Try again resends to just those.
Offline
The post is saved to Drafts and sends when you're back online. Tap Cancel on Home to stop it.
Over a limit
The composer tells you which network and what to cut.
Compose Pro
Cancelling
In the app, Settings → Compose Pro → Manage subscription, or in the App Store or Google Play's subscription settings. You keep Pro until the period ends.
Restoring
Signed in to the store account you bought with, open Settings → Compose Pro and tap Restore Purchases.
Refunds
The store you bought from gives them: Apple or Google Play. Nothing in Compose lets us match a purchase to you, so ask the store.
One store
A purchase belongs to the store it was made in. Pro from the App Store doesn't unlock Android, or the other way round.
Your data
Usage statistics
In the app, switch off Settings → Share usage statistics.
Erasing synced data
Devices → Unlink all devices. Deleting the app alone doesn't erase it.
Deleting the app
Sign out and unlink first. iOS may keep sign-ins after an app is deleted; Android deletes them with the app.